Terms of use

These terms cover using sextantscan.com, the scans it produces, and anything you pay us for. By running a scan or buying a subscription or an implementation, you accept them.

Who we are

Sextant is a trading name of Adcock Stanton Limited, a company registered in England and Wales, company number 14869761. Registered office: 72 Stoneyfields Lane, Edgware, Middlesex, HA8 9SW.

Contact us at hello@sextantscan.com for anything in these terms.

What the service is

Sextant runs an automated scan of a publicly accessible store and scores it against the checks we publish on this site. On top of that we sell optional paid monitoring and optional implementation work.

The score is our own assessment methodology. It is not an industry standard, it is not a certification, and no one outside this company recognises it as either. It reflects what we think matters for a store to be usable by AI shopping agents, measured the way we describe on the site, and reasonable people could weight those things differently.

We do not promise any commercial outcome. Nothing we sell is a guarantee of traffic, revenue, ranking, or inclusion in any AI assistant's answers. Whether an agent recommends your store is a decision made by systems we do not own, control, or have any privileged access to. What we can tell you is what those systems are able to read on your store today, and what is missing. That is the entire promise, and we would rather state it plainly than let the score imply something larger.

Free scans

Free scans need no account. They are rate limited per day, and offered as-is: no uptime commitment, no guarantee a scan will complete, and no warranty that every finding is correct.

A scan reads only pages that are already public on the store you submit, the same way any crawler would, using a normal unauthenticated request that identifies itself as SextantBot. It does not log in and does not touch anything behind authentication.

Reports are public at an unguessable URL. There is no login on a report and no restriction beyond the difficulty of guessing the address, so anyone you send the link to can read it, and so can anyone they send it to. Do not treat a report as private. If you want one taken down, email us and we will remove it.

We may decline a scan, rate limit you further, or block access entirely if we think the service is being abused. We will not do that to someone scanning their own store at a normal pace.

Subscriptions

Monitor is $19 USD per month. Fix is $49 USD per month. Both are billed monthly in advance through Stripe, which handles the payment and stores the card details. We never see your card number.

You can cancel at any time from the billing portal. Cancellation takes effect at the end of the period you have already paid for, so you keep the service until then. We do not refund unused time on a period you have already paid for.

Features may change. We add things, and occasionally we remove or replace something that is not working. We will not silently remove a material part of what you are paying for: if something significant goes away, we will email subscribers at least 30 days before it does. That is more than one full billing cycle, on purpose. You will always have the chance to look at what the subscription has become and cancel before you are billed again for the reduced version of it.

Done for you

Done for you is $400 USD, a flat price, covering Shopify and WooCommerce stores of up to 50 products. Payment is taken upfront when you book, through Stripe.

If your store turns out to be over scope, we tell you before we start. This is a term of the contract, not a marketing line. If, once we look, the store is larger than 50 products or runs on a platform outside Shopify and WooCommerce, we will contact you and you choose: agree a price for the additional work, or take a full refund of what you have paid. We will not begin work and invoice you for a surprise afterwards, and we will not quietly do a partial job to fit the flat price.

If you change your mind before work starts, you get a full refund. Ask at any time up to that point and we return everything you have paid. You do not have to give us a reason. Once work has started there is no refund.

Work starts when we confirm the scope with you and begin implementing. That is a later moment than paying. After you book, you complete the setup form, we scan the store, and we come back to you with what we found and what we intend to do. Everything up to and including that conversation is before work starts. You will always know which side of the line you are on, because starting is something we tell you we are doing, not something that happens quietly in the background.

Both of those terms come from the same rule: we do not keep money for work we have not done.

To do the work we need access to your store. Some terms about that, which apply both ways:

• We ask for access through the platform's own invitation mechanism: a Shopify collaborator request, a WordPress administrator account you create, or access to your repository. Never a shared login.
• We request only the permissions listed in the setup form you complete after booking.
• We will never ask you for a password, an API key, or any other credential. If a message claiming to be from us asks for one, it is not from us. Please tell us if you receive one.
• We remove our access when we hand the work back.

Your responsibilities

You must be authorised to grant access to the store you book work on. If it is a client's store, or your employer's, that is between you and them, but we are relying on you having the authority you say you have.

Keep your own backups. We work carefully and we work through the platform's own mechanisms, but you should not rely on us as your only copy of anything. Taking a backup before we start is your responsibility, not ours.

Content we write for you is built from data you supply and from what your store already publishes. We do not verify that your product claims are accurate or lawful, and we are not able to: we do not know your products, your suppliers, or which regulator has an interest in them. You are responsible for the accuracy and legality of your own product claims, including anything we write that is derived from them. If your catalogue is regulated, tell us what the constraints are and we will work inside them, but the final responsibility for what your store says about your products stays with you.

Acceptable use of the scanner

Do not scan a site you do not own and do not have permission to audit. A scan is a real series of requests to somebody's server, and a competitor's store is not yours to point tooling at.

Do not automate the scan endpoint beyond normal use, and do not try to work around the rate limits.

Do not resell our scans as your own service. Using a report in a pitch to your own client is fine, and normal, and we would encourage it; running our scanner as the engine behind a product you sell is not.

Liability

If we get something wrong and it costs you money, our total liability to you is limited to what you have paid us in the twelve months before the problem.

Some things cannot be excluded and we are not trying to exclude them: death or personal injury caused by our negligence, and fraud or fraudulent misrepresentation. Nothing here removes or limits any statutory right you have as a consumer.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Changes to these terms

If these terms change materially, we will update the date below. Where the change affects work you have already paid for, the terms you agreed to at the time of purchase are the ones that apply to that work.

Effective date: 2 August 2026.